Responsible gaming

WARNING: Approximately 7% of people who engage in gambling activity are at risk of developing a gambling problem. If you think that your gambling may be causing a problem for you, you can consult the specialist service or talk to one of our managers (in confidence) who will provide you with advice and guidance.

Our Commitment

1. Responsible Gambling: We are committed to creating and sustaining a culture of responsible gaming at Star Casino.
2. Risk Awareness: We are committed to supporting our customers to recognize risk and identify if their gaming/gambling is likely to cause a problem for them.
3. Customer Care: We are committed to providing a range of supports to customers whose gaming has become a problem for them. These include a code of acceptable behavior while playing at Star Casino, self-exclusion facilities, and redirection to specialist counseling support services.

Note: If you wish to avail (in confidence) of our self-exclusion facility, please contact one of our managers.

What is addiction?

The term addiction is used to describe a process where an individual engages in a cycle of compulsive behavior that is out of their control.
Addictive behavior usually damages an individual’s personal/family relationships. It can also lead to loss of jobs and mental and physical health. Addiction is defined by the compulsive nature of the behavior. It does not matter how often a person engages in that behavior; it is the inability not to engage that defines the addiction.

People can be addicted to just about anything. Though the behaviors/issues that most commonly cause problems for people with addictive tendencies include drinking alcohol, drug taking, gambling, food, and sexual activity.

Recovery from addiction is possible. It begins with abstaining from whatever behavior is causing a problem, followed by developing an understanding of why the individual developed the addiction in the first place.
Recovery may (though it does not always) require professional help and support.

Signs and Symptoms of Gambling Addiction

1. Preoccupation with gambling. Thinking about it more often and finding more ways to gamble across the day/week.
2. Beginning to feel shame and guilt related to gambling, but doing it anyway.
3. Withdrawing from relationships with family or friends to engage in gambling.
4. Hiding your gambling from family or friends.
5. Spending more time than you intend to or can afford on gambling.
6. Chasing/trying to regain losses by gambling more.
7. Mood swings/tension/stress/unhappiness/depression.
8. Spending money that is not yours on gambling.
9. Being unable to stop gambling despite your best efforts.

Support Services

Fellowships:
Gamblers Anonymous
www.gamblersanonymous.ie